FAQs2020-11-05T09:41:45+00:00

FAQs

Affetto Italiano is an online Italian delicatessen that delivers top quality fresh Italian food to both retail and wholesale customers.

We’re based in Birmingham, UK.

We list all our non-seasonal products on our website throughout the year. Some products, like panettone or easter eggs, are only listed at certain times of the year. We will advertise their arrival on our homepage when it’s time. However, please feel free to contact us if you have a product request.

If you are unhappy with your order, please call us on 07904 438515 or use our Contact Form so we can help.

We believe in 100% customer satisfaction and will work with you towards an acceptable resolution if you have any complaints.

For deliveries within Birmingham we use customised refrigerated (4 degrees) vans and for deliveries across the rest of the UK all fresh food is packaged in thermal insulated packs to ensure it arrives in the same fresh state as when it leaves our premises.

We deliver throughout England, Wales and Scotland with the exception of The Scottish Highlands & Islands, The Isles of Scilly, The Isle of Man, and Northern Ireland.

For deliveries within Birmingham we use customised refrigerated (4 degrees) vans . For deliveries across the rest of the UK  We will deliver your order in a box via one of our couriers. The majority of the time your order will be delivered by UPS. In some rare cases we may use a different courier.

Free Delivery for orders over £80

Orders will be shipped next business day .(In most cases  on the same day). Order received from Thursday afternoon to Sunday will be shipped on Monday.

We do different offers every months. Check our Page: Offers

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